recently published survey 123 forms not showing in phone app

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02-20-2024 09:43 PM
mfreeman
New Contributor II

Hello,

We used to always see the recently published Survey 123 forms in the Survey 123 phone app.

However, in the past few days, if we create a new form or re-publish one after having made change, the form is not showing up for download on the phone app. 

We can see and use the form when we open it in a web-browser or the PC app but not on the phone app (same issue for both Iphone and Androids).

Has anyone had that issue before - we haven't changed any of the collaboration settings?

Is it an issue with a recent update/release of the app?

Thanks

Melanie

 

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1 Reply
abureaux
MVP Regular Contributor

If you make large changes, the sharing permissions get reset. Have you checked those yet?

EDIT: By "large changes", I mean anything that results in this dialogue appearing:

abureaux_0-1708531369255.png

Also, even if the sharing permissions look proper, just hit save again. Sometimes it helps.

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