Hmm there seems to be an issue the story can't be loaded story map

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09-18-2021 07:49 AM
AlfonsodelaVega
New Contributor II

I have a problem with my story map ...

I build a story with videos, arcgisdashboard, an integration (a dashboard report from PowerBi), images, etc.

Since yesterday appears the message "Hmm there seems to be an issue the story can't be loaded story map" when I edit and view my story.  Next the PowerBi integration dissapears, but the problem continues. The problem are more frecuent since I added some videos in a side car. Some videos are linked from vimeo and others are hosted in the storymap.

This is the link to the story: https://storymaps.arcgis.com/stories/07fc69d955e742228c2428e3b68365e5

Any ideas how to solve.

 

Thanks

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5 Replies
IhabHassan
Esri Contributor

I opened the app, loaded without an issue for me

Regards
Ihab
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AlfonsodelaVega
New Contributor II

@OwenGeo @IhabHassan Thanks for your answers. 

At first the application works fine, but after going up and down a couple of times the error message appears. I tried Chrome and Firefox on Windows and Chrome for Android with the same results.
Any idea will be appreciate.
Greetings

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OwenGeo
Esri Notable Contributor

@AlfonsodelaVega -- I'm sorry you experienced an issue with your story. However, like @IhabHassan, today was also able to open your story and didn't see any issues. Please let us know if you're still experiencing issues.

Owen Evans
Lead Product Engineer | StoryMaps
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AusiAl
by
New Contributor

This is totally happening for me after having done hours of work! i cannot seem to get it back. How can i ffix this!

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OwenGeo
Esri Notable Contributor

@AusiAl -- I apologize that this issue has affected you. Please contact Esri Support and they can help you recover your story. 

Owen Evans
Lead Product Engineer | StoryMaps
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