ArcGIS Pro 3.0 login: Duo 2FA fails

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10-05-2022 10:52 AM
CarlCombs
New Contributor

My first post so bear with me! 🙂

We (ewu.edu) setup SSO integration with ESRI awhile back, which works well.  But a gotcha we are fighting:  ArcGIS Pro 3.0 (2.8 did the same thing last school year) immediately shuts down after Duo/2FA process is complete.  Workaround:  Sign In Using Browser is successful.

Anyone else with similar setup having login issues (with 2FA in play)?  TIA

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CarlCombs
New Contributor
Nice thank you for the confirm and work-around details! 🙂

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3 Replies
StaceMaples
Occasional Contributor III

We are having the same issue, with 2.7-3.0. Looks like sometime around 2.7, Pro switched to a built-in browser, and SSO with Dual Auth has failed, since. Like you, we found that using the "Sign-in Using Browser" works fine for using Named User authorization.

You can set the default options in:

HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online For Pro\SignIn

SIgnInFromBrowser should be: 1

AuthorizationPortal: Your ArcGIS.com org URL

CarlCombs
New Contributor
Nice thank you for the confirm and work-around details! 🙂
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StaceMaples
Occasional Contributor III

There are exactly zero things more frustrating than spending an hour on Esri Support. Except maybe more than an hour.

Noting here that the hour was not productive in finding a solution to the issue, nor convincing support to file a bug, and that setting the SignInWithBrowser:1 in the registry option is the workaround.

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