Map Viewer isssue: cannot open custom label dialog

247
3
07-28-2021 09:03 AM
JamesCrandall
MVP Frequent Contributor

When attempting to open the Custom Label expression building dialog in the new map viewer, clicking the icon on 1 of the layers does not open it:

JamesCrandall_0-1627488074898.png

 

For other layers it does open:

JamesCrandall_1-1627488137264.png

 

Is there something specific to the layer that prohibits this dialog from opening?

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3 Replies
RussellRoberts1
Esri Frequent Contributor

Can you share the map and/or the layer causing the issue?

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JamesCrandall
MVP Frequent Contributor

Thanks Russell... I'd have to open a premium ticket in order to not show on public forum (which I can do).  In the meantime, I can provide dev tools output that may give you some intel to help resolve:

JamesCrandall_0-1627490892808.png

 

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RussellRoberts1
Esri Frequent Contributor

No worries, if you can PM me the JSON of the web map I can see if anything there is causing it but probably will need to checkout the map & layer to look into it. You can invite russell_jsapi into a group with the items shared to it and I can check it out there when you can share the sample.