Field Worker User Type and Hub Downloads

[leightmaes]

Hello everyone,

I have an internal data site designed using Hub, and I'd like to have users assigned a Field Worker user type download data via the Hub site. However, when this is attempted using a Field Worker user type account, I receive a message that says "downloading is not enabled for this account. Please contact your administrator". How would I enable downloading in Hub for the Field Worker user type? Is it possible with this user type?

Thanks in advance for any help.

[David_Brooks]

@leightmaes it's not so much the user type that's your issue, but the role that your users are assigned. The data needs to beenabled for export, and your user's role needs to have downloading data enabled

[leightmaes]

Hi David, 

Thanks for your reply. Which aspect of the user role settings controls downloading? For example, I'm looking at the settings for creating a custom user role and I'm not seeing a setting that specifically mentions downloading.

[David_Brooks · Accepted solution]

@leightmaes i think i was premature with this advice. 

https://support.esri.com/en/technical-article/000024291

There is a role that needs to be enabled for creating content, but it has to be a creator licence im afraid.

[leightmaes]

Thanks David - I appreciate the clarification on this.