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Basemap Topography World Hillshade loading error

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2 weeks ago
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Stefan_Thorn
Occasional Contributor II

Hi,

There is a problem loading the Topography World Hillshade. When I open a existing web map or a new empty map. I got this error below.

Stefan_Thorn_0-1716837525711.png

 

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2 Replies
ZiqingYu
New Contributor II

Hi @Stefan_Thorn 

I met same problems on Wednesday for one of my layer, I copied the data from this layer and uploaded it as a new weblayer and then the problem seems gone and I can't reproduce this error again. I don't know why this happens but I assume the error is not on your site. I would advise that you open the web map from some other web layers you have and delete things that maybe related to it and try again, otherwise,  I recommand you contact Esri.

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Stefan_Thorn
Occasional Contributor II

Hi @ZiqingYu,

it was resolved the next day. probably some basemap layer/server issue

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