Kernel Dies When Exporting PDF

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11-07-2021 12:45 PM
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jcarlson
MVP Frequent Contributor

This may well be a bug, but wanted to put it out there in case anyone else has encountered this and has input.

I have an AGOL Notebook, running on the "medium" notebook type (3 credits/hour), chosen so that I can access arcpy, and in particular, arcpy.mp. I was hoping to automate certain map creation tasks.

For whatever, reason, attempting to export a layout to PDF yields this message:

The kernel appears to have died. It will restart automatically.

I have tested every other line of code in my notebook independently of this actual export command and it works fine. It is specifically the PDF export that kills the kernel, and I receive no other feedback or messages other than the one above.

- Josh Carlson
Kendall County GIS
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DanPatterson
MVP Esteemed Contributor

The kernel appears to have died. It will restart a... - Page 2 - Esri Community

perhaps totally unrelated, but the title is promising.

The only other thing I found was when the pdf was open when trying to export

 


... sort of retired...
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jcarlson
MVP Frequent Contributor

Knowing this sort of thing happens in other situations doesn't exactly help me, but it makes me hope that maybe it's a larger bug, and thus more likely to be dealt with. Guess I'll file a support ticket.

I'm seeing this behavior even when exporting to an empty directory so there's not even a file to be open elsewhere.

- Josh Carlson
Kendall County GIS
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