I am a newbie here. I just got started with ArcGIS Maps for CC today. I was able to import a web map I created in ArcGIS Online, but I keep getting the same error when trying to sync/compile to Illustrator layers. The error is as follows:
ERROR: Unable to load https://utility.arcgisonline.com/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%20Web%... status: 504
Normally a 504 is a gateway timeout, so I don't know if this is an issue on my end or the server end. In each case, the progress shows 10% immediately but never changes before the error pops up and compilation stops.
Is my internet connection too slow? Is my map too complicated (it has a bunch of DNR shape layers for Wisconsin, including stream paths)? Any other thoughts? Do I not have access to that functionality with a free trial?
Thanks in advance for any clarity!