I have a sidebar instant app that has the "Info" sidebar pop-up window enabled. I recently added a few new layers to its associated web map and have those layers set for enabling pop-ups. However, the pop-ups do not work in the instant app. All other layers do work properly. I turned off the "Info" sidebar option and confirmed the same issue exists with the in-map pop-up window. I have also tried turning off "enable pop-ups" on the layers in the web map, saving, and re-publishing the instant app, and then turning everything back on and re-publishing, to no avail. Any ideas?
Thanks for reaching out about that. When you say the pop-ups don't work, do they open at all, or is the content that was configured in the pop-ups not displaying correctly? Can you send a screenshot comparing what the pop-ups look like in the Sidebar app vs. what they look like in Map Viewer?
Hi @SarahMcDonald1 it actually looks like they aren't working in map viewer either. I thought they were initially because when I first click on the pop ups tool on the right to configure it, I can see a pop up like the attached. However, when I actually click on a feature, the window does not appear. Any ideas?
Are there any errors in the developer console in either the map viewer or the app? If you haven't opened the console before info is here for various browsers: https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20do%20that%2C%20go%20into,shortcut%20O....