Iam currently facing an issue in ArcGIS Insights related to querying a Map Service layer. Despite my best efforts, I'm receiving an error message indicating that the layer does not support querying. I believe the Map Service layer should support querying, and I'm seeking your expertise to help me resolve this problem.
Map Service Properties: I have verified that the Map Service layer I'm trying to query has query capabilities enabled.
Also version is 10.8
Also Support statististics true
Thanks for your question. Please let me know what operation in ArcGIS Insights is producing this error. Also, send me the steps of your workflow so I understand a little better. What version of ArcGIS Insights are you using? and the URL ends in /mapserver/<#> ?
As far as I know, this should work. I tried this in the current release and it works as expected.
We added the support for the map services at a later point so it is possible you are using an older version of ArcGIS Insights since you are using Enterprise 10.8.
@RamaRaomalisetti I am not very sure what other layer properties the layer has or if there was an issue that was fixed at a later point. I would recommend you create a support ticket.
There could be a few other reasons that I can think of that may cause this Check this
I will also recommend you update to a newer version though you will need to upgrade ArcGIS Enterprise as well. https://doc.arcgis.com/en/insights/latest/administer/enterprise-compatibility.htm