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Gallery Layout - Empty Scrollbar

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11-24-2024 12:22 PM
jca_geo
Occasional Contributor

Hello,

In the November 2024 updates, when using the Gallery layout, there appears to be an "empty scrollbar" that shows up. This was not visible in previous versions/releases.

Could this be a bug that can be patched?

I've attached some samples from open data sites that I noticed it from.

Thanks!

@JenniferAcunto @BrianRollison 

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JesseCloutier
Esri Community Manager

Hi @jca_geo, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

*Note that this is a scripted message prompted when posts allude to a potential product bug.

Jesse Cloutier
Community Manager, Engagement & Content

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2 Replies
JesseCloutier
Esri Community Manager

Hi @jca_geo, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

*Note that this is a scripted message prompted when posts allude to a potential product bug.

Jesse Cloutier
Community Manager, Engagement & Content
jca_geo
Occasional Contributor

thanks @JesseCloutier! we'll put a ticket on our end.