Error Downloading offline maps

11-22-2023 11:18 AM
Occasional Contributor II

I am using ArcGIS Enterprise 11.1 and Field Maps App  23.3.0. It was working fine and users were able to download the offline maps. Suddenly, I am getting the error downloading Offline maps,

When I checked in field maps logs, i see below error. 

11/22/23, 1:10 PM [cf9968eaf16042c5863a86f81ce9f281] - Layer: Stands - Error: Error Domain=NSCocoaErrorDomain Code=500 "internal server error" UserInfo={NSURL=<Ur> items/8332ed6d381a411cb2202a4f81d75e35/data__;!!LcW_V81yCXo8--B1ZukvhQ$ , NSLocalizedDescription=internal server error, AGSCredentialErrorKey=username: r<username> }

portal logs,


Cannot create replica for item 'itemid' for peer portal 'id' as maximum number ('6') of replicas have been created and not yet synchronized. To share the data for this feature layer, please un-share and re-share the item with the group.


2 Replies
Occasional Contributor

Did you find a solution to this?  Happening to me today suddenly.

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Occasional Contributor II

We face the same issue in the context of a Portal collaboration.

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