Enterprise on Azure & AGOL Distributed collaboration - Error when I try to access a table of a feature layer hosted in Enterprise

[PanGIS]

Hello,

I set up an Enterprise instance in Azure.

Self signed certificate. (I am quite sure the issue is here, I am very unfamiliar with it, though)

I set up a distributed collaboration with AGOL and everything is ok. I see the group and the content.

But, if I try to access the layer I get an error: "There was an error"

What I need to configure in order to fix the things?

Thanks!

[JakeSkinner]

Hi @PanGIS,

1.  What type of collaboration are you creating (i.e. Enterprise --> AGOL, AGOL --> Enterprise, or bi-directional)?

2.  When you set up the collaboration, did you specify to share the items as referenced or copies?

3.  What version of ArcGIS Enterprise are you running?

[PanGIS]

Hi @JakeSkinner 

Thanks for your reply.

My current priority is to have real-time data of a referenced SQL database published on a service on Enterprise and available on AGOL.

I set up a bi-directional (but I can change it into Enterprise --> AGOL as this is what I need.

To clarify: the layer that I try to access is hosted in Enterprise and I am opening in AGOL.

Items are referenced 

Enterprise 11.3

[PanGIS]

To add on this: the issue is half solved, the issue of yesterday is sorted (not sure how) but I have a new one.

Yesterday I switched off the Azure machines, this morning I put them on again and I could access the layers.

I am the owner of both distributed groups and the admin of organizations.

I added 2 new users in the AGOL group but they cannot see it same issue the item is visible but data isn't accessible.

Logged as one those accounts, If I refresh the item in AGOL, I get a login page.

But this AGOL account does not have an account in Enterprise.