We have already set up the environment for years. recently , realized some of the services were publicly shared which includes map and custom print services , I have modified sharing items from public to organization. the map services are working without any issue. However, when I tried to use custom print service which includes organizational map service as part of WEB_MAP_JSON, The output pdf did not have map service data . the same was working when I shared to public. I just recently disabled the PSA for ArcGIS Server too.
In IIS, I enabled the portal with Windows authentication , disabled anonymous. for ArcGIS Server, enabled anonymous and disabled IWA. we're using ArcGIS Enterprise 11.3
Could you please suggest
