Point Cloud in Portal - <Layer> cannot be added. Server error unable to process request

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11-17-2023 08:36 AM
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lorenzoz
New Contributor III

Hi,

I've a problem with my ArcGIS Enterprise 10.9.1.

I've published a Point Cloud Scene Layer (hosted) and the publishing process runs without problems. It also shows in the Scene Viewer without problems.

After some time, I try to open the same scene and it displays me "<Layer> cannot be added. Server error unable to process request". The only solution I found is to publish again the scene layer.

I inspected the scene and found this line in the console:

[esri.views.3d.layers.PointCloudLayerView3D] #resolve() Failed to resolve layer view

Thank you everyone in advance for any useful advice,

Lorenzo

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