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Opensearch fatal error JVM creating large dump files filling drive

05-16-2024 09:06 AM
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Occasional Contributor II

Enterprise Standard base deployment 11.1 on Windows Server 2019. A month or so after upgrade to 11.1 from 11.0 got a notification the server drive was filling up. I found the cause was dump files by Opensearch due to a fatal error involving the JRE installed with portal. I wasn't able to find much online to explain it, so attempted to use windows to repair the portal installation. It didn't seem to change any of the dates on the JRE folder under the portal runtime folder which seemed to have much older modified dates then the rest of the 11.1 install. I had already installed a couple patches including: 

Portal for ArcGIS 11.1 Validation and Repair
Portal for ArcGIS 11.1 Enterprise Sites Security Patch C


I then installed:

Portal for ArcGIS 11.1 Sharing Patch
Portal for ArcGIS 11.1 Security 2024 Update 1 Patch

One of these did change the modified date for JRE and still waiting to see if this solves the issue. Other then the dump files filling the drive, I haven't noticed anything not working as expected.

A portion of the Opensearch log file that goes with the dump:

# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_IN_PAGE_ERROR (0xc0000006) at pc=0x00007ffdc2f577fb, pid=23168, tid=23896
# JRE version: OpenJDK Runtime Environment Temurin-11.0.18+10 (11.0.18+10) (build 11.0.18+10)
# Java VM: OpenJDK 64-Bit Server VM Temurin-11.0.18+10 (11.0.18+10, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
# Problematic frame:
# V [jvm.dll+0x6777fb]
# Core dump will be written. Default location: C:\Program Files\ArcGIS\Portal\framework\runtime\ds\framework\runtime\opensearch\hs_err_pid23168.mdmp
# If you would like to submit a bug report, please visit:

--------------- S U M M A R Y ------------

Command Line: -Dopensearch.networkaddress.cache.ttl=60 -Dopensearch.networkaddress.cache.negative.ttl=10 -XX:+AlwaysPreTouch -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -XX:-OmitStackTraceInFastThrow -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dio.netty.allocator.numDirectArenas=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -Djava.locale.providers=SPI,COMPAT -Xms2048m -Xmx2048m -XX:+UseG1GC -XX:G1ReservePercent=25 -XX:InitiatingHeapOccupancyPercent=30 -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=data -XX:ErrorFile=logs/hs_err_pid%p.log -Dlog4j2.disable.jmx=true -XX:MaxDirectMemorySize=1073741824 -Dopensearch -Dopensearch.path.home=C:\Program Files\ArcGIS\Portal\framework\runtime\ds\framework\runtime\opensearch -Dopensearch.path.conf=K:\arcgisportal\index\config -Dopensearch.distribution.type=zip -Dopensearch.bundled_jdk=false -agentpath:C:\Program Files\Palo Alto Networks\Traps\cyjagent.dll org.opensearch.bootstrap.OpenSearch -d -p C:\Program Files\ArcGIS\Portal\framework\etc\pids\

Host: Intel(R) Xeon(R) Gold 6134 CPU 23G, Windows Server 2019 , 64 bit Build 17763 (10.0.17763.4974)
Time: Sun May 12 15:48:23 2024 Mountain Daylight Time elapsed time: 277128.300558 seconds (3d 4h 58m 48s)

--------------- T H R E A D ---------------

Current thread (0x00000233fe09d800): WatcherThread [stack: 0x00000050afb00000,0x00000050afc00000] [id=23896]

Stack: [0x00000050afb00000,0x00000050afc00000], sp=0x00000050afbffab0, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x6777fb]
V [jvm.dll+0x72f69f]
V [jvm.dll+0x77db5d]
V [jvm.dll+0x7a3c9d]
V [jvm.dll+0x79c904]
V [jvm.dll+0x64e065]
C [ucrtbase.dll+0x2268a]
C [cyinjct.dll+0x11e7]
C [KERNEL32.DLL+0x17ac4]
C [ntdll.dll+0x5a4e1]

siginfo: EXCEPTION_IN_PAGE_ERROR (0xc0000006), writing address 0x00000233efa439f8




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Occasional Contributor II

I just recently found this bug post, which I think could be related?


Since this is the version currently installed with Portal 11.1

IMPLEMENTOR="Eclipse Adoptium"


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