Public Dashboard still Prompting Login - Data is Public

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03-22-2023 09:07 AM
GregSchneider1
New Contributor II

Hello-

Currently working on a dashboard referencing several publicly shared feature layers (hosted,view). The dashboard is publicly shared as well. When attempting to access the dashboard not logged in to my organization it still prompts me to login. If you close this window the dashboard loads fine with all data sources appearing properly. Any suggestions on fixing this issue? Thanks!

Link to dashboard: Small Business Grant Program Overview (arcgis.com)

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jcarlson
MVP Esteemed Contributor

Based on the dashboard's JSON, it is this layer:

arcgis.com/home/item.html?id=4933fa0d12cb4d64b3573aaa39226b8d

- Josh Carlson
Kendall County GIS

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jcarlson
MVP Esteemed Contributor

Based on the dashboard's JSON, it is this layer:

arcgis.com/home/item.html?id=4933fa0d12cb4d64b3573aaa39226b8d

- Josh Carlson
Kendall County GIS
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jcarlson
MVP Esteemed Contributor

Referenced by "Serial chart (4)", by the way.

- Josh Carlson
Kendall County GIS
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David_McRitchie
Esri Contributor

Hello Greg, It is pretty difficult to tell where this is going wrong but I would double-check each layer and web map within the Dashboard and confirm that they can be accessed publically.

 

Esri UK -Technical Support Analyst
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iolea
by
New Contributor II

Hello to all of you!
I am having a similar problem with a dashboard that I have also shared publicly. Both webmaps and layers are shared and can be accessed without any problem...

But every time I want to log out of my organisation, it asks you to log in...
Where could be the error? I have already checked each layer and each layer a couple of times... any more ideas?

Thanks!

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