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Can someone from ESRI confirm if this bug has been fixed version 3.2 of the Silverlight Viewer? Thanks!
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01-17-2014
09:19 AM
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Are there plans to add support for AD Groups in the Identity Store? We have a large number (more than 40,000) user accounts in the system, and these have been sorted into thousands of AD groups by IS. I'd like to take advantage of that. If I have to, I'll script it (assuming the Server Admin API supports adding AD Groups to roles - I didn't see any examples of even adding AD Users to a Role), but really this should be included in the software. Thanks, Tyson
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06-11-2013
09:32 AM
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Ok, the ESRI folks and I have figured this out. The symptoms: Every time I would try to publish a map service from ArcMap, I would get an error. Checking into it, the underlying error was: 'User does not have permissions to access 'system/publishingtools.gpserver'. This would happen even though I was using the ArcGIS Manager account (the non-domain account used to log into Server Manager) when I would create my connection to the service. I have a Windows Domain user store, ArcGIS Server Built-in Role Store, GIS Server Authentication Tier (which I'm going to change), and ArcGIS Tokens ad the Authentication Mode. I have Admin and Publisher roles that contain my domain accounts. The problem: So after John O from ESRI (big thanks) had me install Fiddler and we looked through the more detailed messages, the error was that the token that was returned by the ArcGIS Manager Account was being denied. We took a close look at why this was happening, and it turned out that even the ArcGIS Manager account did not have permissions on the System services, though this may have been the result of me changing the security settings to use domain accounts (we're still looking into that part). Regardless, no users had permissions to access those system services such as system/publishingtools.gpserver. We checked this by logging into Manager as the ArcGIS Manager account, clicking Services > System, then clicking the lock icon on the System item (where you set the security settings for all system resources). We could see that the security was set to Private, and there were no groups in the Allowed Roles. Still, one would think that the Server Manager would have permissions.... The fix: Once in System > Security settings, the settings were changed to Public, and a test service was published successfully from ArcMap. Then we went back in, and change the System > Security settings to Private, and added the Admin and Publisher ArcGIS Roles (which contained domain accounts). At this point, I am able to publish map services from ArcMap, as long as I create my ArcMap server connection using a domain account. I hope this helps somebody else.
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02-27-2013
09:27 AM
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Can you make a user connection to your server from ArcMap? Can you make an admin connection to your server from ArcMap? Can you confirm that your ArcMap installation is on the same server as your ArcGIS for Server installation Can you confirm that your ArcMap installation is 10.1 Can you confirm that your ArcGIS for Server installation is 10.1 Thanks for the reply. The answer is yes to all. I haven't installed the Service Pack 10.1 sp1 for Desktop yet. Maybe I'll try that next. Thanks again, Tyson
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02-08-2013
08:51 AM
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I assume you can publish a service normally? The only thing I can think of is to make sure the user the script runs under has permissions to publish a service. Good luck! Tyson
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02-07-2013
02:17 PM
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Hi There, Sorry for the tome... My server setup: ArcGIS for Server 10.1 sp1 ArcGIS for Desktop 10.1 Windows 2008 R2 VM Web Adapter installed with Admin access through web adapter enabled (no shared key configured) Cross domain policy installed The database was successfully added to the Data Store I have an MXD with source data from SDE (SQL Server installed on a different machine). When I attempt to publish the MXD as a service, it creates the SD file, but fails on the publishing: 'Packaging succeeded, but publishing failed. Unable to connect to publishing tools service. Verify the service is up and running. Please consult the GP Results Window for enhanced error description'. The service name contains no invalid characters. I get the same error when attempting to create the service from Server Manager. The next thing I did was to log into Server Manager. All existing Map services seem to be running ok, can be restarted, and viewed in ArcMap. Then I checked the System services to make sure the PublishingTools service is running ok, which is was. However, when I clicked on Capabilities then on the rest service, I noticed that I didn�??t have permissions to view it (which may be a red herring): 'User does not have permissions to access 'system/publishingtools.gpserver'. Then I went into security, and added my Admin and Publishing roles to the service permissions, however, that didn�??t solve the problem. I restarted the PublishingTools service. It restarted fine, but didn�??t help. Eventually I was able to create one service in Server Manager by changing the URL from http://localhost:6080/arcgis/manager/ to http://localhost/arcgis/manager/. I'm still not able to create a service from ArcMap directly, even after I've confirmed that the server connection I've specified is running through IIS (http:///localhost/arcgis/admin) Does anyone have any thoughts as to why I am not able to created a service from ArcMap? Should I be able to see the REST details for the Publishing Tools system service? Thanks, Tyson
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02-07-2013
01:58 PM
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I'm seeing this same error on Windows 2008 R2 x64 when connecting to SQL Server 2008R2. The part that concerns me is that I can go through the process of adding the database to the data store via ArcCatalog, and the sde connection is added. I can also verify the connection from ArcCatalog. When I log into Server Manager, I can see the entry in the data store, but it shows as unverified. When I attempt to verify in SM, I get the red exclaimation mark. I do have ArcGIS for Desktop and ArcGIS for Server running on the same machine. Perhaps this indicates that the 32bit client is found, but the 64bit SQL Server client is not installed (correctly)? I'm guessing that even though the data store entry validates ok in Catalog, it's not really valid, as show in the SM?
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01-03-2013
09:38 AM
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Thanks a ton for posting this, and taking the time to post the resolution. I had a similar issue today, except instead of poor performace, I was locked out of my REST services completely. I change the Authentication Tier from IIS back to GIS Server, and it worked. Same as you, not ideal, but it'll have to do.
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10-04-2012
12:49 PM
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