Issues with Printing Basemap via WAB Mapplication

Video created by bokeefe on Feb 11, 2016

    So here you can see, when I zoom in I am able to "see" the basemap. Yes, I understand that this is a Javascript rendering situation (most likely) or something very similar. But when I click print on this map (which is internal only so I can't share a URL) I get the wonky output you see where the basemap is suddenly not visible!

     

    So, I haven't played with any of the map level settings in the WAB. But if it would correct this issue by lining up our Map Levels up with the ESRI Basemap service then I'm sold.

     

    Any input would be greatly appreciated. This is really frustrating.