mosaic dataset image service turn red when it zooms in to 1:25000 scale

Discussion created by mikehjun on Apr 30, 2012
Latest reply on May 1, 2012 by wju-esristaff
I don't see any problem on mosaic dataset itself however when I published to image service and zoom in more than 1:25,000 scale, it started turning red, black and missing images.
Any ideas?

Mosaic Dataset:
# band = 3
pixel type: unsigned integer
pixel depth: 8 bit
no data value = 255

ArcGIS Server 10, SP4
ArcGIS Desktop 10, SP4
Winder Server 2008 64 bit