Issues Configuring & Saving Pop-Ups in ArcGIS Online

Discussion created by bharen on Apr 18, 2012
Latest reply on Apr 25, 2012 by mminami-esristaff
We continue to have issues with pop-up behavior in the ArcGIS Online Personal account environment.  In the simple map viewer environment I am not able to save pop-up settings back to the service using the 'Save Item Properties' option.  Even though I am the site owner and the owner of the map and the service the 'Save Item Properties' option remains grayed out and the similar option in Explorer Online does not work, either.  This web app was originally created using the simple map viewer, so we are not really sure what is going on.  Any ideas?