ky52

ArcGIS 9.3 & Windows 7: License manager cannot be updated

Discussion created by ky52 on Sep 2, 2010
Latest reply on Sep 2, 2010 by ky52
Hi, I have been trying to install ArcGIS 9.3 on my new PC with Windows 7, but unsuccessful.  The attachment shows the error message shown when I tried to start ArcMap.
So far, I have figured out that I need a new version of License Manager (http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=43&MetaID=1394).  I run the installer, but got an error message saying "The file C:\Program Files (x86)\ESRI\License\arcgis9x\ARCGIS_LM.LOG could not be opened.  Access denied."  (The last part may be a bit different, because it was shown in another language in my computer.)  Following this message, another error message appeared indicating that I do not have the admin access, which is not true (i.e., I do have that). 
What should I do now?  Any help will be appreciated.  Thanks!

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