"Get Directions" only appears in pop-up when I'm signed in

Discussion created by krjonesjr on Jul 3, 2014
Latest reply on Jul 3, 2014 by mminami-esristaff
If I am signed in to ArcGIS Online, and I click a point on my map to open the pop-up, in addition to the blue "zoom to" link at the bottom of the pop-up box, a link to "Get Directions" also appears.  When I sign out, or when the Public accesses the map, the "Get Directions" link does not appear.  I know this must be incredibly simple, but apparently so am I.  Can someone please tell me what I'm missing so I can move on to other things? 

Thank you