Map Disappears When Zooming Out

Discussion created by sauegr01 on Jun 26, 2014
Latest reply on Nov 20, 2014 by sauegr01
I have noticed an issue in the ArcGIS 10.2.3 SDK when zooming out of a cached map. The map will disappear at a certain zoom level and then reappear when you zoom back in.

The 10.1.1 SDK did not have this issue; the map would zoom out and show more and more of the world until the entire world was shown. My cached maps are the same for testing with both versions of the SDK.

This is an issue because if you zoom out too far and the map moves a little, when you zoom back in you cannot find the map because it is just a grid and there is no way to tell where the map covers.

Thank you for any advice and/or help.