PrintingTools service fails to start

Discussion created by mbarney on Jun 12, 2014
When I try to start PrintingTools from server manager, it fails with this message:

[INDENT]Service failed to start
Utilities.PrintingTools.GPServer: null[/INDENT]

The server logs show this:
[INDENT]Message: Geoprocessing service initialization failed. Source: Utilities/PrintingTools.GPServer
Message: InitToolInfos Failed   Source: Utilities/PrintingTools.GPServer[/INDENT]

I'm running Server v10.2.1.

Any ideas what to try?