Can't zoom in to downloaded map in Collector

Discussion created by tantrup on Jun 2, 2014
Latest reply on Jun 14, 2016 by dmorgenthaler-esristaff
We've created a downloadable map to do an offline parcel survey for a small town.  When I download the map at the town scale, everything downloads fine and it all works, but you can't zoom in to get the smaller parcels.  Is there something I'm missing to get it to zoom or do you just have to download it at a much smaller scale?

Currently testing this on a Samsung Galaxy Tab 2 10.1 Running Android 4.1.2 and Collector version 10.2.3, build 577