Japan and South Korea address format

Discussion created by lsprocess2 on May 27, 2014
I am having a hard time to get results from ESRI when submitting Japanese and Korean addresses to get their coordinates, while the coverage for those countries is supposed to be full.

The format i submit and which works fine for other countries is the follwoing:
addr1, addr2, city, postalCode, countryCode.

Do those countries need a specific different format?

thanks for any help