Hi Michael,
You mention that you used to be able to identify parcels by tapping on them.
Just to clarify
- we are just talking about a webmap with just a basemap and no operational layers?
- the ArcGIS app drops a pin on a single tap- and returns an address in a mini-popup. Is this the functionality you are referring to?
We have the same functionality in the Explorer app- but you need to use a long-press gesture on the map. A menu will be shown to let you "Drop a Pin"- this is the equivalent functionality- a pin will be dropped and the address will be displayed in a mini-popup.
Please let me know if this helps.
Thanks in advance,
Nick