Network Analyst tools grayed out

Discussion created by myedeea on Jul 20, 2010
Latest reply on Jul 21, 2010 by mrice-esristaff
Hello everyone

For some inexplicable reasons, Network Analyst tools are all grayed out, both in ArcMap and in ArcCatalog. I have been trying for two days to figure out why this might happen, but with no success. I am using ArcGIS 9.3 with an ArcInfo floating licence, which is valid and not in use by anyone else (I double-checked that in ArcGIS administrator). I have also double-checked that the extension is checked on under Tools->Extensions and it is ??? so I run out of ideas. Does any one have any clue what I might be doing wrong or not doing at all? I would be grateful for a suggestion as soon as possible as the deadline for my project is coming very soon.