CGerberesriaustralia-com-au-esridist

Collector - taking Topographic offline

Discussion created by CGerberesriaustralia-com-au-esridist Employee on Apr 3, 2014
Latest reply on Apr 4, 2014 by AndrewPratt
Hello

We have a map currently enabled to be taken offline, however the following errors are being returned:

iPad:
Map Download Failed
Unable to download the map.
Then in the details all it says is "Job Failed".

Android:
The Map Failed to download.
The TPK download failed.

It appears that the Topographic basemap is causing the issue, when the basemap is swapped, there are no issues.

Anyone else experienced problems with Topo or could I be missing something?

Thanks
Carma

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