Error - "Unfortunately, Collector has stopped."

Discussion created by mwsimm on Mar 17, 2014
Latest reply on Mar 30, 2014 by stondre
Hi all,

We have been using Collector for more than 2 weeks to gather data on both Android and iOS operating systems.  We have not changed the Feature Service or the Map Service (i.e. no schema changes, etc.).  This morning, when attempting to collect data, we are receiving a message on our Android tablets that states"Unfortunately, Collector has stopped."  Our iOS phones can continue operating normally.

This appears to be related to the Android system.  Has there been any sort of updates to Collector that may be affecting its operation in Android?  Any help/guidance would be greatly appreciated.

Thank you,