Installation Error during install of ArcGIS for Desktop 10.2

Discussion created by cwrobison on Feb 13, 2014
Latest reply on May 6, 2015 by

I am attempting to install ArcGIS 10.2 for Desktop and encountering an error that prevents installation. I have removed my old 10.1 software and license manager. From the install splash screen, I select ArcGIS for Desktop setup, agree to the license, and request full/complete install. I accept the suggest directories and click next.  The set up process runs for a bit then pops an informational message box stating: Error 2753: The File 'ESRIRegistrationMgr.dll.BC1EEb03_6C17_4E7B_A2CC_39697A1F7717' is not marked for installation. I click ok and the setup process states basically it was interrupted and to try again. 

I have tried to install with my antivirus turned off and that did not work either.

OS: Windows 7 Enterprize, SP1 x64

Any clues on how to force the setup process to mark the file for installation?

Clarence Robison

robison at uidaho dot edu