Student Trial Version - Authorization problems

Discussion created by stotti15 on Feb 12, 2014
Latest reply on Feb 14, 2014 by stotti15

I installed ArcGis Desktop 10.1 (I´m using windows 7). I got an authorization mail and followed the steps below:

Uninstall any previous versions of ArcGIS that you may already have on your machine. For best results, please download and use the ArcGIS Uninstall Utility.
Download ArcGIS for Desktop, Microsoft .NET Framework 3.5, and the files you would like to install. If you didn't download the files at the time you registered, you must repeat the process to get to the download option.

    Please note that ArcGIS Data Interoperability, ArcGIS Data Reviewer, and ArcGIS Workflow Manager require ArcGIS for Desktop.
    When downloading with the Esri Download Manager, you can select and download multiple products. However, only one product should be launched at a time when the downloads are complete.
    Make sure you have write access to your download directory location as well as your ArcGIS installation directory location, and that no one is accessing it.

Install the Microsoft .NET Framework 3.5 Service Pack 1.
Install and authorize ArcGIS for Desktop.

    Select a destination folder to extract the install files to. If you choose, you can automatically launch the setup after the files have been extracted.
    When prompted, select ArcGIS for Desktop Advanced Single Use.
    Enter your authorization number:......

I tried to start arc map and arc catalog but received the message:

ArcGIS for Desktop Advanced is not authorized for use.  Access the ArcGIS Administrator.
Click on the product folder on the left (e.g. Desktop), then select the Single
Use product you will be using and click the Authorize Now button.  If you
have already received an authorization file from ESRI, choose the third option
'I have received an authorization file from ESRI and am now ready to finish
the authorization process'.

I´m confused about this message. I´m not sure what to do.