All tools in ArcToolBox crash

Discussion created by doncatanzaro on Jan 24, 2014
Latest reply on Sep 26, 2016 by vivian24
Hi All,

I installed ArcGIS 10.2.1 on my Windows 8.1 Pro machine and am having problems.

I can open/display maps, and do many of my 'normal mapping' stuff.

However, every single tool that I have tried in ArcToolBox 'crashes' ArcMap.  I put crash in quotes because it ArcMap just disappears.

I had noticed that some people complained that newer versions of Python installed on the machine interfere so I uninstalled by Python 3.2.  I think that I am now using the correct Python (see code below).

What else could be causing my problems ?  What seems odd is that when I open a command window and type 'python -V' it comes back as not a recognized command

I typed the following into my ArcMap python window.  I believe this means that it is running correctly. 

>>> import sys
>>> for pypath in sys.path:
...     print pypath
c:\program files (x86)\arcgis\desktop10.2\arcpy
C:\Program Files (x86)\ArcGIS\Desktop10.2\bin
C:\Program Files (x86)\ArcGIS\Desktop10.2\arcpy
C:\Program Files (x86)\ArcGIS\Desktop10.2\ArcToolbox\Scripts
>>> print 'Running against: %s' %sys.version
Running against: 2.7.5 (default, May 15 2013, 22:43:36) [MSC v.1500 32 bit (Intel)]

Thanks in advance !