I cannot publish a map service because the PublishingTools service is stopped. However, when I try to start the service, it hangs, with the message "System/PublishingTools service is starting..." until I get a "Service startup timeout" message. Any suggestions? Someone posted a similar issue on gis.stackexchange here, but the question was left unanswered. The Server Manager is on Windows 7, the browser is IE, and Windows Firewall is off.
Issue has been resolved with the help of an ESRI rep. Turns out the person who installed ArcGIS for Server placed it in a drive which we didn't have complete access to. Moving everything to the C: drive resolved the issue.
Just found out that it may have to do with the site's security settings. However, after setting security to Public, I now get the error message "Server machine '#######' is currently being configured by other administrative operators. Please try again later...", despite having logged off and rebooted. There appears to be a similar issue on this page with one potential solution which I will now try to test.
Issue has been resolved with the help of an ESRI rep. Turns out the person who installed ArcGIS for Server placed it in a drive which we didn't have complete access to. Moving everything to the C: drive resolved the issue.
