yiuklh

Can't open a basemap from ArcGIS Online (ArcMap Desktop 10.2)

Discussion created by yiuklh on Jan 20, 2014
I use ArcMap Desktop 10.2 (Home Use license) and was trying to open a basemap from ArcGIS Online through a map document file (.mxd) instead of through an internet browser (IE, Firefox, etc).

E.g.) This is the map I want to open on ArcMap
< http://www.arcgis.com/home/item.html?id=b55dbc2ae4c8425cabd5a872382539e1 >


At the OPEN drop-down tab, I choose "Open in ArcGIS For Desktop".

But somehow ArcMap 10.2 can't open the basemap, which is the downloaded file ("item.pkinfo" (428 bytes) file) from www.argis.com).

I checked it with ArcGIS Desktop 10.1 SP1, and there is no such problem opening a basemap from ArcGIS Online.

Q:
How should I troubleshoot the problem?
Any Server Pack for Desktop 10.2 ?



I found a similar thread on similar problem, but they were talking about the older versions of ArcGIS.
< http://forums.arcgis.com/threads/28987-Open-this-map-in-ArcGIS-10-doesn-t-work >

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