Dissolve Crashes when clicking Statistics Field (10.2.1 Running Parallels)

Discussion created by soneill3178 on Jan 17, 2014
Latest reply on Jan 17, 2014 by soneill3178

I am at a bit of a loss here. I have searched the forums but cannot seem to find anything. I recently installed Desktop 10.2.1 via Parallels on my Retina 15 inch Pro. On occasion, for reasons I cannot quite discern, ArcGIS will crash and reboot my VM. Though this happens largely at random, I have noticed a pattern with the Dissolve tool. When I engage the Dissolve tool, I can enter my Features, choose an Output, and select a Dissolve Field - but, the moment I engage the drop-down menu for Statistics Field - my VM crashes and I have to sign back in.

Does anyone have any insight into why this might be happening? I suppose my questions are two part

1) Why might this happen specifically for dissolve? Any fixes
2) Is there a comprehensive fix (resetting configurations, 32 vs 64 bit, a service pack, etc) that will prevent ArcGIS from crashing regularly on the desktop?

Desktop 10.2.1 - Parallels 9 - Macbook Pro 15 Inc Retina 2.3 GHz Intel Quad Core i7 - 16 G of memory

Thank you so much