jessicakirby

Pending invitations and disabling users

Discussion created by jessicakirby on Jan 10, 2014
Latest reply on Jan 10, 2014 by mminami-esristaff
I have 2 questions about managing users in an organizational account

1. Is there a way to view and revoke pending invitations?

I sent a test invitation to myself while trying to set up the enterprise logins on my organizational account.  Long story, but I have not been able to successful install the SAML and ADF credentials (this is another issue altogether).  Now this pending invitation is blocking my ability to invite anymore users because I have 17 of 18 users in my account and the pending invite is locking my last available user. Seems like there should be a way to revoke an unaccepted invitation so it does not lock out the admins ability to assign the user to another person. 

So to try and free up a user so I can send my needed invitation I tried disableing another user in the account. This leads to question number 2

2.  Should the disable user feature free up a user in the account?  if not, what is the intended function of disabling the user? 

Seems to me that if a user is disabled that the users seat in the organization should be free to assign to another user?  can someone clarify how this works?

Thanks

Outcomes