Windows Installer Package Error

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12-02-2013 09:30 AM
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TrillianBaldassari
New Contributor
I???m trying to install ArcHydro 10.1 on my machine and I???m receiving the following error: 

"Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.  Action ISSetupFilesExtract, entry: SFStartupEx, library: ...\..."

I???m running Windows 8, 64 bit, ArcGIS 10.1

Any suggestions? 

Thanks!!
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2 Replies
NidhinKarthikeyan
Occasional Contributor III
It seems to be a Microsoft error. You can refer this post in Microsoft forum.
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Zheng_KiYip
New Contributor II

The forum had two different solutions... although there's one that most people found helpful, I found the other one had helped me. So should give both a try...