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GIS crashes when I try to use Kriging/CoKriging

Question asked by amsa0430 on Nov 25, 2013
Latest reply on Nov 25, 2013 by mboeringa2010
I am an intern at a Miami company and they gave me a GIS project and I am going crazy. Hopefully you can help me.
I am using the ???Geostatistical Analyst??? tool to interpolate the water table in the Miami Dade County. I am able to use all the techniques in the Geostatistical Analyst (IDW, Global Polynomial Interpolation, Local Polynomial, and Radial Basis) but not the ???Kriging/CoKriging???. Every time I try that particular one, my GIS crashes and a screen comes up that says: ???ArcGIS Desktop has encountered a serious application error and is unable to continue???.
I would appreciate if you could help me.
They gave me a shapefile with Miami Dade Pump Stations. They do not record water level, so they wanted me to find USGS wells close to the pump stations and download the water level for each. I did that already. I downloaded a gis map with all the usgs monitoring stations. I selected by attribute the ones from miami dade. And i joined that layer with my excel document. It lets me do all the interpolations methods except the "kriging/cokriging" and i dont understand why...
Have you heard about a problem like this before? Am I doing something wrong?
Thank you.