AGOL members can't view web maps created by AGOL Administrators

Discussion created by cmlosaria_GIS on Nov 22, 2013
Latest reply on Apr 17, 2015 by jesterjace
Hey Guys I'm creating a POC application to help map events in my country (Philippines). This is going to be used on the Typhoon Yolanda (Haiyan) relief efforts and rehabilitation.

I have a question. I created a AGOL trial account as an administrator and created and publish a web map which I can access via the Collector App. The Collector is working as I was able to plot dummy events with attachments. I made sure to share the map within the organization.

now, I created another account this time using a seperate email, with a role of publisher. But when I sign in to Collector as the publisher, I can't access the shared web map. Isn't that what AGOL is supposed to provide? sharing of maps and data among organization members?

a little help here would mean great things for us.