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10.1 SOE error - ClassFactory cannot supply requested class

Question asked by odoe on Oct 7, 2013
Latest reply on Oct 11, 2013 by odoe
We recently deployed ArcGIS Server 10.1 and had previously used MVC web services with ArcObjects to do our heavy lifting. Our services broke with 10.1, it's my understanding we are better suited to use SOEs.

To just do some imple testing and see how we could enable the SOE on a service and interact with it, we published the REST SOE Template from Visual Studio and deployed it to our server with no errors.
However, when we tried to enable it on a map services capabilities we got the error "ClassFactory cannot supply requested class" and the service failes to start. Disable the SOE and the service starts fine.

I'm not sure how to test this locally to see where this might occur, but I assumed if I just published the template without changing anything, I shouldn't have an issue.

For reference, our ArcGIS Server install is 10.1.1 (build 3143).

Any insights would be appreciated. Could there be an issue with our install? Should we try a reinstall?