Error code 7174

Discussion created by sparke14 on Aug 30, 2013
Latest reply on Sep 10, 2013 by TMontefusco-esristaff
I am not sure where I went wrong in my install of ArcGIS. I received a student license from my university. Its a new code, I just opened the packet today so I know it hasn't been used already. When I try to go and register the software it gives me the 7174: Only deployed entitlement line item can be fulfilled (Incident #0258-309-25613). I've tried selecting all of the extensions (which are included in the software license) and not selecting any of them and I still get the same error code. Does anyone know what I can do to fix the problem?