ArcGIS Server 10.2 shows Zero instances running / in use in ArcCatalog

Discussion created by msbsmith on Aug 19, 2013
Latest reply on Nov 1, 2017 by gisMelissa

Is it me?  I have ArcGIS Server 10.2 installed on a development server and on a production server and ArcGIS Desktop 10.2 installed on the servers too.  On both servers I have set up and ArcGIS Server admin connection in ArcCatalog so I can administer my services without using Manager.  And on both servers my lists of services show zero Instances Running and zero Instances in Use, however in Manager I see the correct numbers and all the services are working fine.

If I stop a single service in ArcCatalog and start it then the numbers for that service appear, but if I then right click and refresh (the view of services, not the service itself), then it reverts to zero/zero again.  Like I say, my services are all working normally, it's just the display in Catalog that shows zero/zero.

Anyone else found this?

Thank you.