AnsweredAssumed Answered

Can't send invites on email

Question asked by kalkj@dongenergy.dk on Aug 7, 2013
Latest reply on Aug 14, 2013 by kalkj@dongenergy.dk
We're using ArcGIS.com for Organisations, including Enterprise login (via ADFS).

An ESRI Global Account was associated to the Organisation before we were using Enteprise login. After the Enterprise login was set up, I promoted some of the Enterprise accounts to administrators and removed all other accounts that were not coming from the Enterprise login.

Now its no longer possible to send invites on email to new users and therefore we're not able to create new users that are not coming from the Enterprise.

This thread http://forums.arcgis.com/threads/89972-Can-login-on-Arcgis.com-but-not-on-Ipad-App mentiones the problem, but not a solution.

How can I create new (ESRI account) users when using the Enterprise login setup?

- Kasper

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