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Manage Map Server Cache Tiles not showing all levels of detail

Question asked by kdoman on Aug 5, 2013
Latest reply on Aug 5, 2013 by kdoman
For our tiled map services, we've started adding an extra zoomed out level of detail, so that the tiled maps can be viewed on smaller screens. We ran the tiled map service through the Manage Cache Server Cache Scales tool in ArcCatalog to add the new level of detail. But when we run the Manage Map Server Cache Tiles tool, it fails to pick up the new level. We've run Manage Map Server Cache Status to help the service discover it's newest level. However, when we run Manage Map Server Cache Tiles  again, it still shows the old list of tiled layers.

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