amilanes

Cannot install on Windows 7 64-bit

Discussion created by amilanes on Jul 19, 2013
Latest reply on Aug 20, 2013 by dking-esristaff
I installed .NET 4.5 first, but I still can't get dashboard to install.  Here is the error:

PLATFORM VERSION INFO
 Windows    : 6.1.7601.65536 (Win32NT)
 Common Language Runtime  : 4.0.30319.17929
 System.Deployment.dll   : 4.0.30319.17929 built by: FX45RTMREL
 clr.dll    : 4.0.30319.17929 built by: FX45RTMREL
 dfdll.dll    : 4.0.30319.17929 built by: FX45RTMREL
 dfshim.dll    : 4.0.41209.0 (Main.041209-0000)

SOURCES
 Deployment url   : file:///C:/Users/andrew/Downloads/OperationsDashboard.application
 Deployment Provider url  : http://www.arcgis.com/opsdashboard/OperationsDashboard.application
      Server  : ArcGISOnline
 Application url   : http://static.arcgis.com/opsdashboard/OperationsDashboard.exe.manifest
      Server  : ArcGISOnline

IDENTITIES
 Deployment Identity  : Operations Dashboard.app, Version=10.1.1.142, Culture=neutral, PublicKeyToken=f464941b06bea132, processorArchitecture=msil
 Application Identity  : Operations Dashboard.exe, Version=10.1.1.142, Culture=neutral, PublicKeyToken=f464941b06bea132, processorArchitecture=msil, type=win32

APPLICATION SUMMARY
 * Installable application.
 * Trust url parameter is set.
ERROR SUMMARY
 Below is a summary of the errors, details of these errors are listed later in the log.
 * Activation of C:\Users\andrew\Downloads\OperationsDashboard.application resulted in exception. Following failure messages were detected:
  + Downloading http://static.arcgis.com/opsdashboard/ArcGISRuntime10.1.1.zip.deploy did not succeed.
  + Unable to read data from the transport connection: The connection was closed.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
 No transaction error was detected.

WARNINGS
 There were no warnings during this operation.

OPERATION PROGRESS STATUS
 * [7/19/2013 8:48:23 AM] : Activation of C:\Users\andrew\Downloads\OperationsDashboard.application has started.
 * [7/19/2013 8:48:24 AM] : Processing of deployment manifest has successfully completed.
 * [7/19/2013 8:48:24 AM] : Installation of the application has started.
 * [7/19/2013 8:48:24 AM] : Processing of application manifest has successfully completed.
 * [7/19/2013 8:48:26 AM] : Found compatible runtime version 4.0.30319.
 * [7/19/2013 8:48:26 AM] : Request of trust and detection of platform is complete.

ERROR DETAILS
 Following errors were detected during this operation.
 * [7/19/2013 8:49:29 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
  - Downloading http://static.arcgis.com/opsdashboard/ArcGISRuntime10.1.1.zip.deploy did not succeed.
  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
   at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
   at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
   at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
   at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
  --- Inner Exception ---
  System.IO.IOException
  - Unable to read data from the transport connection: The connection was closed.
  - Source: System
  - Stack trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
 No transaction information is available.

Outcomes