I don't have permissions to use the service, but I was still trying to trouble shoot why the background imagery wasn't coming up in arc server. To serve the background imagery, we use an mxd, which is published through arc server. On my desktop, which has Arc 10, I can view the imagery. When it is pulled up in 9.2 on the server--nothing, but it had worked before. I was just wondering if something had changed with the service that was being used in the mxd (the url in the original post). It does not make sense.