single-layer vs. map service for webmap - popup and label limitations

Discussion created by steinj14 on May 22, 2013
I'm using the basic viewer template but creating the webmap via json (not ArcGIS online). 

I noticed that to get the pop-up to work, you have to use the individual layer and not a map service. But the individual layer doesn't show the labels that have been set.

On the other hand, if you use a map service, it will display the labels but then the pop-up doesn't work.

Is this expected behavior?  What's the best approach if you want both pop-ups and labels?