Print secure service - Unable to connect to the map server

Discussion created by cisesri on May 21, 2013
Print service is working just fine when printing just basemap, however, as soon as adding secure layers, nothing is being rendered. Under arcgissever logs, there is the following message "Unable to connect to map server" under the secureprint folder.

Followed the following link

but still no luck. Using ArcGIS 10.1.

Any idea!

The website is managed by RSA

Thank you